Privacy Policy

Last Updated: 12 July 2026

Get Fit Today Ltd is committed to protecting your privacy and handling your personal information in an open and transparent manner.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, book classes or use any of our services.

1. Who We Are

Get Fit Today Ltd

Website: www.getfittoday.co.uk

Email: info@getfittoday.co.uk

Registered Office: [8 HOwarth Way,m Northampton. NN54AA

Get Fit Today Ltd is the Data Controller responsible for your personal information.

2. Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

Name

Date of birth

Email address

Telephone number

Postal address

Membership Information

Membership type

Attendance history

Booking history

Payment status

Account preferences

Health Information

Where necessary for your safety during exercise, we may ask you to provide information regarding:

Medical conditions

Injuries

Medications

Physical limitations

Exercise readiness (PAR-Q)

This information is treated as Special Category Data and is only collected with your explicit consent or where necessary to provide safe fitness services.

Payment Information

Payments are processed securely by third-party payment providers.

We do not store your full payment card details.

Website Information

When you use our website we may collect:

IP address

Browser type

Device information

Pages visited

Time spent on pages

Cookies and analytics information

3. How We Collect Information

Information may be collected when you:

Visit our website

Complete enquiry forms

Join as a member

Book classes

Purchase services

Complete health questionnaires

Participate in nutrition coaching

Subscribe to newsletters

Enter competitions or promotions

4. How We Use Your Information

We use your information to:

Manage memberships

Deliver fitness classes

Deliver nutrition coaching

Process bookings

Process payments

Respond to enquiries

Provide customer support

Contact you about bookings

Send important service updates

Improve our website

Improve our services

Monitor attendance

Maintain health and safety

Comply with legal obligations

Where you have given permission, we may also send:

Newsletters

Offers

Promotions

Event information

You may unsubscribe from marketing communications at any time.

5. Legal Basis for Processing

We process your personal information under one or more of the following legal bases:

Performance of a contract

Legal obligation

Legitimate interests

Consent (where required)

Health information is processed with your explicit consent and for health and safety purposes.

6. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

Remember your preferences

Measure website traffic

Improve website performance

Analyse visitor behaviour

You can control cookies through your browser settings.

7. Third-Party Services

We may share information with trusted service providers where necessary to operate our business.

These may include:

TeamUp (membership management)

Stripe

GoCardless

Website hosting providers

Email marketing providers

Google Analytics

Meta (Facebook and Instagram)

Accounting software

IT support providers

These organisations only receive the information necessary to perform their services and are required to protect your data.

8. Marketing

We will only send marketing communications where permitted by law or where you have given your consent.

You can opt out at any time by:

Clicking "unsubscribe" in emails

Contacting us directly

9. Data Retention

We only keep personal information for as long as necessary.

Typical retention periods include:

Membership records – up to 6 years after membership ends

Financial records – 6 years

Health questionnaires – for the duration of membership and up to 6 years afterwards where appropriate

Enquiries – up to 2 years

Marketing consent records – until withdrawn

10. Data Security

We take appropriate technical and organisational measures to protect your information against:

Loss

Misuse

Unauthorised access

Alteration

Disclosure

While no online system can guarantee complete security, we use reputable systems and reasonable safeguards to protect your information.

11. Sharing Your Information

We do not sell your personal information.

We may share your information where necessary with:

Payment providers

Membership software providers

Professional advisers

Insurers

Legal authorities where required by law

Emergency services if necessary for your safety

12. Your Rights

Under UK GDPR you have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your information

Restrict processing

Object to processing

Request transfer of your information (data portability)

Withdraw consent where processing relies on consent

Lodge a complaint with the Information Commissioner's Office (ICO)

13. Children's Privacy

Our services are generally intended for adults.

Where anyone under the age of 18 participates in our activities, parental or guardian consent may be required.

14. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

16. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact:

Get Fit Today Ltd

Email: info@getfittoday.co.uk

Address: 8 Howarth Way, Northampton. NN54AA

17. Complaints

If you are unhappy with how we have handled your personal information, please contact us first so that we have an opportunity to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Website: https://ico.org.uk

Telephone: 0303 123 1113